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Return and exchange


You have the right to return the purchased goods within the 14-day statutory time limit.

Claims are accepted within 30 days of purchase.

To return products purchased from, please fill out the form below and send it to us along with the returned goods.

The refund for returned products takes place within 14 days of the date of receipt of the returned package. The refund will be deposited to the bank account you specified on the return form.

Return address for products:

Sofia, bul. Bulgaria 106, Ent. D, Floor 4

Recipient: Seewines Logistics LLC


Free return of goods is possible only by courier of Seewines Logistics LTD for Sofia or Courier company Speedy for the rest of the country (except for the capital). The return via all other courier companies shall be at the expense of the customer.